Angel Books Sticker

•PROCESSING TIME - How long it will take to make, package, and drop off your order at the post office:

Our current processing time is 7-10 business days, excluding weekends and holidays. It is possible some orders may ship earlier than expected. Please remember that all of our products are handmade and packaged by me, which takes a lot of time! 

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•SHIPPING TIME - How long it will take your order to arrive once dropped off at the post office:

3-8 business days. *please note: this is an estimated time frame! The actual delivery times will depend on multiple factors like your location, postal services, holidays, and any delays out of our control.

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Returns/Exchanges/Cancellations

ALL SALES ARE FINAL. As a small business, all of our items are made to order and we do not accept returns, exchanges, or cancellations. We do not accept returns for gift cards.

Damaged/Defective/Incorrect Items

If your item arrives damaged, defective, or you received an incorrect item, please contact us immediately via email: shopchapterfour@gmail.com. Make sure to include 1) your order number 2) a photo of the item 3) description of the issue. Customers have 2 days after their order was delivered to inspect their package and contact us regarding issues with their order. If we are not contacted within 2 days of you receiving your order, we are no longer able to resolve the issue.

Lost or Stolen Items

If your item is lost (meaning that it does not show delivered by the carrier on your expected arrival date) we recommend waiting 1-2 days beyond the expected delivery. Packages can get delayed, incorrectly scanned or sorted. It's not uncommon for a package to show up after the expected delivery date. If the package still hasn't arrived, please contact your local delivery carrier (USPS or UPS). They have a system that can pinpoint your package delivery location with GPS coordinates. Further action may be required, such as filing a police report for theft. Once the order has been shipped, it is out of our hands. We are not responsible for lost or stolen packages.

*Apparel Care Instructions

• Wash inside-out with like colors
• Wash in cool water
• Tumble dry at low-temp
• No bleach or fabric softeners
• Do not iron directly over design

*Sticker Application/Care Instructions

• stickers adhere best to smooth, clean surfaces and may not stick well to textured surfaces, like powder-coated water bottles.
• clean surface thoroughly and let it dry completely; rubbing alcohol works best.
• for water bottles - please allow at least 24 hours after applying the sticker before washing. hand wash only! do not submerge under water or put in dishwasher.
• not recommended for outdoor use.

*Tote Bag Care Instructions

• spot clean only
• do not bleach
• line dry
• do not iron directly over the printed area